Position Summary:
We are seeking a highly experienced Senior PLC Software Sustaining Engineer with deep expertise in PLCs within industrial HVAC environments. This role focuses on supporting, maintaining, and improving existing PLC-based control systems to ensure peak operational performance and long-term reliability.
Key Responsibilities:
• Monitor, maintain, and provide technical support for Toshiba PLC-based HVAC control systems in the field and at customer sites.
• Diagnose, troubleshoot, and resolve PLC software and hardware issues reported by customers and site staff.
• Implement software patches, minor upgrades, and system improvements for deployed HVAC automation equipment.
• Analyze system performance data and recommend or execute tuning adjustments to optimize energy efficiency and operational reliability.
• Collaborate with internal engineering teams and customers to resolve chronic issues, optimize controls, and address change requests.
• Review and update documentation (as-builts, change logs, support manuals) to reflect system modifications and best practices.
• Mentor and assist junior engineers and technical support staff with troubleshooting and escalation.
• Ensure system compliance with evolving safety, environmental, and regulatory standards.
• Provide root cause analysis for recurring or critical failures and assist with corrective actions
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Qualifications:
• Bachelor's degree in electrical engineering, automation, computer science, or related field. Industry or product certifications might be acceptable in lieu of a degree.
• 5 years of experience in industrial automation technical support or sustaining engineering, with at least 2 years directly working with Toshiba PLCs.
• Extensive hands-on experience troubleshooting, maintaining, and supporting Toshiba PLC systems.
• Proficient with industrial communication protocols (Modbus, BACnet, Ethernet/IP).
• Excellent analytical, documentation, and customer service skills.
• Ability to work independently and collaboratively with project and support teams and communicate complex technical details clearly.
Preferred Skills:
• Familiarity with other PLC vendors/platforms is helpful.
• Strong understanding of HVAC system operations, controls, and typical failure modes.
• Experience with Toshiba PLC and Pro-Face HMI.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.