Mortgage Loan Processor

 Credit Union

Job Purpose

Responsible for creating new mortgage loans and processing applications for the purchase or refinance of real estate for Credit Union members.

Principal Duties & Responsibilities

• Prepare pre-closing Loan Quality Initiative (LQI) requirements, conduct credit analysis, and perform quality control reviews of loan information.

• Provide accurate closing and funding of mortgage loans across all 50 states and the U.S. Virgin Islands using the Prime Alliance LFC system.

• Serve as a backup resource for initial member contact, including handling inbound calls and taking applications through the Prime Alliance loan origination system.

• Represent the Mortgage Department at Credit Union events, seminars, and other special projects as assigned by Mortgage Department leadership.

• Meet established deadlines and contribute to overall production goals.

• Ensure the security and confidentiality of all account-related information and maintain compliance with all applicable laws and regulations, including the Bank Secrecy Act.

• Perform additional duties as assigned.

Minimum Qualifications

• High school diploma or GED.

Preferred Qualifications

• Previous banking or credit union experience.

• Experience in mortgage lending.

• Knowledge of Client, NCUA, and AAFCU Mortgage Lending Guidelines.

• Residential mortgage closing and funding experience.

• Working knowledge of PC-based mortgage software, including Desktop Underwriting, Prime Alliance, and Episys.

Knowledge, Skills & Abilities

• Proficiency in Microsoft Office applications (Word, Excel, Access, PowerPoint).

• Ability to perform effectively in a fast-paced environment and manage multiple tasks.

• Strong interpersonal skills, communication abilities, and professional phone etiquette.

• Effective verbal and written communication across all organizational levels.

• Spanish language skills (speaking, reading, writing) are a plus.

• Ability to meet deadlines and function under high-volume pressure.

• Ability to thrive in a diverse work environment.

• Quick learner with adaptability to change.

• Self-motivated with strong organizational skills and attention to detail.

• Ability to maintain satisfactory performance and attendance.

• Must successfully complete all applicable American Airlines and Credit Union pre-hire compliance checks.