Description
The Infor SX.e Business Systems Analyst will serve as the subject-matter expert for Infor SX.e, ensuring the system supports efficient and standardized business operations across all departments. This role combines business process knowledge with technical ERP insights to drive continuous improvement and user adoption. The ideal candidate has deep functional knowledge of Infor SX.e and understands how distribution businesses run — from sales orders and purchasing to inventory, pricing, and accounting. They’ll act as a bridge between operations and IT, helping optimize system use, improve processes, and ensure data integrity across the enterprise.
Key Responsibilities
- Serve as Infor SX.e power user, supporting all functional areas including sales, purchasing, inventory management, pricing, accounting, and warehouse operations.
- Partner with business leaders to analyze and optimize workflows, driving consistency and efficiency across departments.
- Recommend and implement best practices for ERP configuration, data management, and reporting.
- Provide level-2 support for ERP issues, coordinating with IT, vendors, and end users as needed.
- Maintain user permissions, configurations, and data integrity within SX.e.
- Develop and maintain training materials, documentation, and process guides for ERP users.
- Lead or participate in user training sessions, ensuring effective adoption of system capabilities.
- Collaborate with IT and business teams to support system integrations (CRM, shipping, warehouse management, etc.).
- Participate in testing, validation, and rollout of new ERP features, updates, or enhancements.
- Support reporting and analytics initiatives, ensuring departments have the information they need to make data-driven decisions.
Qualifications
- 5 years of experience working with Infor SX.e in a distribution or manufacturing environment.
- Strong understanding of key business processes: order-to-cash, procure-to-pay, inventory control, and pricing structures.
- Proven ability to document, communicate, and enforce best practices across business units.
- Hands-on experience with ERP configuration, workflow troubleshooting, and user support.
- Excellent communication skills — able to translate technical concepts for non-technical users.
- Experience creating user training programs, SOPs, and documentation.
- Additional experience working with Infor Cloud Suite Distribution (CSD) preferred.
- Familiarity with SQL, Power BI, or other reporting tools a plus.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
PRO093