Customer Service Representative
- Assist customers with orders (product needed, time frame, and pricing).
- Enter and confirm product availability.
- Adjust any changes with orders as needed and/or requested.
- Create and confirm shipping schedules.
- Communicate with inside and outside sales reps.
- Identify upsell opportunities and make suggestions with customers as needed.
- Arrange with the Fulfillment and Customer Service Team to find and maintain materials.
- Generate internal and external reports on logistics, credit, order status, and identified gaps.
- 2-year degree or 1-3 years of experience in an office or related type of environment.
- Experience with MS Office suite.
- Experience with data entry, customer service, and telesales.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.