Job Duties:
- Receiving, organizing, and logging deliveries
- Ensuring drivers are following safety checks and procedures
- Efficient routing of deliveries
- Monitor drivers and verify proper status and location of each delivery
- Prepare, assist, verify, and orders to be delivered
- # of deliveries per hour
- Effectively schedule and dispatch delivery drivers to fulfill customer orders while optimizing routes for efficiency.
- Embrace and leverage technology tools, such as Excel software, to streamline operations and drive results.
- Safety Compliance: Enforce safety protocols and regulations to minimize accidents and maintain a safe work environment for all team members.
- Proactively identify and address operational challenges, finding solutions to optimize efficiency and customer satisfaction.
- Provide exceptional customer service by promptly addressing inquiries, handling delivery-related issues, and ensuring customer satisfaction.
- Maintain accurate records of dispatch activities, driver performance, and customer interactions.
- Collaborate closely with our team of drivers and support staff to foster a positive work environment and achieve common goals.
- Exceptional organizational and multitasking skills.
- Leadership and team-building skills.
- Commitment to safety and adhering to company policies and procedures.
- Prior dispatching or logistics experience, at least 1-2 years
- Strong work ethic and a willingness to embrace working hard and working smart
- Excel and Computer software savvy.
- Excellent communication and interpersonal skills.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.