Strategic Partnership in Construction Staffing | Nesco Resource

Situation

Business Development Manager at Nesco Resource met with a building materials company that was dissatisfied with service and communication from one of their existing staffing providers. Impressed by Nesco’s focus on customer service, local expertise, and customized solutions, the company requested a contract. Within a few days, Nesco finalized the partnership and toured the facility, confirming it is a safe environment for associates. Nesco quickly placed 30 associates, including general laborers, assemblers, material handlers, and production staff.

Solution

Nesco implemented a staffing strategy to meet the client’s immediate and long-term needs:

Rapid fulfillment of open roles, often onboarding associates within 48 hours, supported by having a recruiter onsite to manage all the communication between the associates and client.
Collaborative approach to problem-solving including resolving attendance issues and regular check-ins to ensure associates had what they needed to be successful.
Improved retention by identifying training gaps and providing retraining.
Personalized service, such as supporting company outings by donating products and volunteering time, demonstrating commitment to both associates and clients.

Result

Through this partnership, Nesco delivered measurable improvements:

Provided quality service and compliance, leading to a client referral for the Tampa, FL location where five associates were placed within 2 business days after the first meeting.
Became the client’s preferred staffing vendor and strategic partner, built on strong two-way communication.
Improved attendance rates and reduced turnover through training and engagement efforts.

This collaboration highlights how Nesco’s tailored solutions and people-first approach can transform

a client relationship into a long-term, trusted partnership.