Nesco has partnered with a company in the Lockbourne, Oh area. They are seeking a Customer Service Representative to work in the front office. Qualified candidates will need to perform the following duties:
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Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
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- Responsible for recording data of shipping and receiving errors
- Collaborate with the Inventory team for mis-ship orders
- Process claims with shippers on damaged/missing shipments in a timely manner
- Track and analyze missed shipments to ensure they do not occur again
- Respond to customer inquiries and refer to appropriate personnel if unable to handle
- Perform other duties and responsibilities as assigned
- Excellent customer service, organization, and follow-through skills
- Excellent verbal and written communication skills
- Ability to excel at details, multi-task, and work with a high sense of urgency
- Exceptional interpersonal skills and desire to work as a team
- Must be self-motivated
- Working knowledge of MS Office (Outlook, Word, Excel,)
COM068
Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.