Parts Manager – Heavy Equipment Dealership
Are you a proven leader with a passion for the heavy equipment industry? We're looking for a Parts Manager to drive our Parts Department to new heights! You’ll play a key role in delivering exceptional customer service—both internal and external—while maximizing sales, streamlining inventory, and mentoring a high-performing team.
What You’ll Do
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Lead the Parts Department to meet and exceed key performance goals in sales, profitability, and operational efficiency.
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Partner with the Parts & Product Support GM to uncover new growth opportunities and drive departmental strategy.
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Monitor daily, weekly, and monthly parts sales to ensure we’re hitting financial targets.
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Launch and manage year-round promotions in sync with Sales and Service campaigns.
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Champion the use of OEM/manufacturer programs to increase customer value and drive sales.
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Oversee a clean, accurate, and efficient inventory control system, focusing on high service fill rates and strong inventory turnover.
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Take full advantage of available discount programs and ensure timely submission of all warranty and return claims for full credit.
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Resolve customer concerns with professionalism and urgency, always aiming to turn challenges into long-term loyalty.
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Support proactive customer follow-ups and upselling through strong lead and communication practices.
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Lead and execute annual and/or cycle physical inventory counts to ensure accuracy and accountability.
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Maintain department equipment, tools, and vehicles in top condition.
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Work hands-on—indoors and out—with a team-first mindset. Close-toed shoes required!
What You Bring
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Previous experience in a heavy equipment dealership parts and service environment (Komatsu or Takeuchi experience a big plus!)
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Proven leadership and team development skills
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Solid background in parts inventory and warehouse management
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Strong sales drive and customer service mindset
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Excellent organization, communication, and multitasking abilities
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Tech-savvy with a mechanical mindset
Work Environment
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You’ll be working in a mix of warehouse and outdoor conditions—so dress appropriately and bring your boots!
Perks and Benefits
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Competitive base pay
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Health, dental & vision insurance
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Company-paid short-term disability & life insurance
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Supplemental life and long-term disability options
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401(k) with company match
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Paid time off 8 paid holidays
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Career growth with a company that values internal advancement
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.