A leading automation systems company faced challenges in recruiting and retaining qualified field engineers. Nesco Resource had worked with this company for a few years to recruit internal automation techs. After acquiring two additional companies their needs grew and the organization required 30 field engineers nationwide but struggled to find suitable candidates, especially in remote areas. The existing job descriptions did not accurately reflect the role requirements, causing inefficiencies in the hiring process.
Nesco Resource partnered with the company to streamline the recruitment and retention process:
- Identified Key Issues: Uncovered reasons for high turnover, such as rigid job descriptions and
unmet employee expectations regarding pay and job stability. - Job Description Optimization: Revised job descriptions to better match the actual requirements, focusing on critical skills and allowing for on-the-job training for other competencies.
- Strategic Recruitment: Implemented a national recruiting strategy to attract qualified candidates,
addressing the specific needs of different locations. - Infrastructure Development: Advised on organizational structure improvements, including the
introduction of territory managers to oversee recruitment and management of field techs.
"Arlo is fantastic! He is responsive and knows our business!.” Operations Lead
R E S U L T
The partnership between this organization and Nesco Resource has yielded significant positive
outcomes:
- Direct Hire Placements: Successfully placed 180 candidates in 9 states over five years.
- Efficiency Improvement: Reduced the hiring cycle by 60-70%, leading to quicker and more efficient
onboarding. - Increased Retention: Transitioned from contractor roles to direct placements, improving employee
retention and satisfaction. - Strategic Partnership: Established a strong partnership, with the company using Nesco almost
exclusively for staffing
The relationship between the company and Nesco Resource has evolved into a true partnership, characterized by mutual benefits and aligned goals.