Job Title: Product Content Specialist
Location: Onsite – Framingham, MA (Monday–Thursday onsite, Friday remote)
Schedule Flexibility: Potential for a second remote day once fully trained and independently functioning
Department: Merchandising – Product Content Team
Position Summary:
As a Product Content Specialist, you will play a vital role within the Merchandising organization by ensuring a best-in-class online product experience for customers across our websites. You will be responsible for the creation, maintenance, and enhancement of online product content, directly supporting product launches, marketing initiatives, and promotional events. This role requires close collaboration with Category Managers, Vendors, Marketing, and other cross-functional teams to ensure timely and accurate content publishing.
Key Responsibilities:
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Manage and enhance product content across all SKUs within your assigned category
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Publish timely and high-quality product information to support product launches, catalogs, flyers, and promotions
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Maintain and optimize product hierarchies, attributes, cross-sell opportunities, and keyword enrichment
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Serve as a subject matter expert in your assigned category for all content-related matters
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Collaborate with internal teams (Merchandising, Assortment Management, Marketing) and external partners (vendors, content providers)
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Generate and deliver periodic and ad hoc content performance and compliance reports
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Identify and implement opportunities for process improvement
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Act as a point of contact for content-related inquiries from internal stakeholders
Qualifications:
Required:
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Solid working knowledge of Microsoft Office, especially Excel
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Excellent written, verbal, and interpersonal communication skills
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Strong attention to detail and ability to manage multiple tasks and deadlines
Preferred:
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Experience with eCommerce product content and content management systems (CMS)
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Background in merchandising, marketing, or business management
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Strong analytical and problem-solving skills
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Self-motivated, creative thinker with an intrinsic drive to improve
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.