Job Title: Lead Specialist – Commercial Loan Servicing
Location:
-
4910 Tiedeman Rd, Brooklyn, OH 44144
-
4224 Ridge Lea Rd, Amherst, NY 14226
Schedule: Monday–Friday, 8:00 AM – 5:00 PM ET (One late shift/month: 11:00 AM – 7:30 PM)
Key Requirements
-
Minimum 2 years' experience in commercial monetary transaction processing and loan maintenance
-
Strong ability to research credits/debits and reconcile GL outages
-
Bachelor's degree in Accounting required
-
Proficient in Microsoft Excel
-
Self-starter with the ability to work independently
Position Summary
The Lead Specialist is a key member of a high-performing team responsible for servicing commercial loan portfolios. This includes processing monetary transactions, performing loan maintenance, and supporting internal/external clients. The role requires a solid understanding of commercial lending, attention to detail, and problem-solving skills. Work is performed under limited supervision with occasional decision-making authority.
Primary Responsibilities
-
Process commercial loan transactions and scheduled/non-scheduled maintenance
-
Research and resolve customer inquiries, misapplied payments, and payment history requests
-
Reconcile general ledger outages and ensure accuracy in financial postings
-
Maintain system data including setup of ticklers and account changes
-
Process cashier's checks, outgoing wires, and DDA entries
-
Review reports to prevent customer impact and maintain data integrity
-
Identify and escalate complex issues as needed
Qualifications
-
High school diploma required; Bachelor's in Accounting or Finance preferred
-
2 years' experience in commercial loan servicing
-
Knowledge of CLS/CL3, LoanIQ, and banking systems
-
Strong understanding of accounting principles and general ledger balancing
-
Excellent communication, analytical, and customer service skills
-
Demonstrated leadership and ability to work across multiple systems
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.