Nesco Data Center & Infrastructure is seeking a Data Center Network Technician in the Greater Norwalk CT Area.
We are seeking a skilled Data Center Network Technician with experience in data centers and fiber optics to provide on-site technical support, troubleshooting, and maintenance. The ideal candidate will assist with hardware installations, network configurations, cable management, and fiber optic troubleshooting in a fast-paced IT environment.
Shift: Weds/Thurs from 6am-2pm & Fri/Sat from 6am-6pm
Job Responsibilities:
- Experience maintaining fiber, network cabling, managing switch and router configurations, and troubleshooting network issues.
- Working with the Lead and Manager, tickets will be triaged as they are assigned and completed on schedule.
- Client’s ticketing system must be monitored, acknowledged, and updated in real time using the provided documentation.
- Must be able to work the provided shift which could change based on the customer’s contractual needs.
- Tasks involve rack and Stack, configuring and connecting new servers or appliances, rebooting servers or appliances, checking status lights, doing inventories and escorts, etc.
- Must complete all internal and customer provided training without delay.
- May be required to be on daily meetings with the client, our internal Lead or Manager to discuss open or completed tickets.
- Possess positive attitude and strong analytical skills
- Must be a self-starter who is able to work independently without supervision and within a team environment
- Must possess a professional demeanor and the ability to develop effective working relationships with end users and stakeholders.
- Perform visual inspection of third-party equipment such as carrier or provider network equipment
- Provide fault isolation and break/fix activities for the in-scope data center equipment (servers, backup, storage) and network devices (including network sniffer, vulnerability scanners and security sensors)
- Provide fault isolation for network devices (including network sniffer, vulnerability scanners and security sensors)
- Perform all network cable and jack testing
- Perform all cable patching as required
- Provide after-hours support (during critical change activities) for critical network upgrades and maintenance
- Perform end-to-end network patching
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.