Schedule
- Monday – Friday
- 8:00 AM – 4:30 PM
- Hybrid Schedule:
- Remote: Monday & Friday
- Onsite: Tuesday, Wednesday, Thursday
Experience Level
Senior Level (3–5 Years of Experience)
Important Submission Note
Please confirm in the candidate notes section whether the candidate has experience with:
- Rebates / Ship & Debit / SPA (Special Pricing Agreements) / Deviated Pricing
- Incentives / Program Allowances / Marketing Allowances
Position Overview
Seeking an experienced Deductions Analyst with strong SAP Accounts Receivable experience and a background supporting rebates, deviated pricing, incentives, collections, and customer dispute resolution. The ideal candidate will be comfortable managing customer deductions, maintaining SAP payback activity, and communicating directly with customers regarding account discrepancies and open disputes.
This role requires strong analytical abilities, customer communication skills, and intermediate Excel proficiency.
Key Responsibilities
- Support deduction resolution and Accounts Receivable activities within SAP
- Manage Ship & Debit, rebate, SPA, and deviated pricing processes
- Support incentive programs, including marketing and program allowances
- Handle collections activities and customer account follow-up
- Communicate directly with customers regarding deductions, disputes, and account inquiries
- Maintain SAP payback activity and ensure accurate tracking of unresolved disputes
- Take ownership of end-to-end follow-up and resolution for customer deductions and disputes
- Work with electronic customer transaction methods, including EDI 844/849 transactions
- Analyze deduction and account data using Excel reporting tools
- Collaborate with internal teams to resolve discrepancies and ensure timely issue resolution
Required Qualifications
- 3–5 years of related experience in deductions, Accounts Receivable, or collections
- Strong SAP Accounts Receivable experience required
- Experience with:
- Ship & Debit
- Rebates / Deviated Pricing / SPA
- Incentives / Program or Marketing Allowances
- Collections
- Strong written and verbal communication skills
- Comfortable engaging with customers over the phone
- Intermediate Excel skills, including:
- Formulas
- Pivot Tables
- Data Analysis
- Familiarity with EDI transaction methods, including EDI 844/849
- Ability to independently manage unresolved disputes through resolution
Education
- Degree preferred, but not required
- Relevant work experience will be considered in lieu of degree
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.