Systems Administrator

• We are seeking to hire an experienced Box Administrator & Data Custodian who will act as a key member of the IT and Data Governance teams, responsible for managing and securing enterprise content within Box.


• This role will support end users, enforce data governance policies, and ensure the integrity, security, and lifecycle management of organizational data.


• A successful candidate will be capable of working within established policies and procedures while identifying opportunities to improve data management practices, security posture, and user experience.

Role:

• Serve as the primary administrator for the Box platform, including user provisioning, access controls, and system configuration.


• Act as a data custodian by ensuring proper classification, retention, and protection of enterprise data stored in Box.


• Provide support to employees using Box and serve as an escalation point for complex access, sharing, and collaboration issues.


• Develop and enforce governance policies related to file sharing, external collaboration, and data lifecycle management.


• Monitor and audit Box usage to ensure compliance with internal policies and regulatory requirements.


• Coordinate with security, legal, and compliance teams on data protection initiatives and incident response.


• Manage integrations between Box and other enterprise systems (e.g., Microsoft 365, Salesforce, identity providers).


• Communicate system updates, policy changes, and best practices to business stakeholders and end users.


• Identify opportunities to improve data organization, storage efficiency, and collaboration workflows.


• Research and implement new Box features, tools, and automation capabilities to enhance productivity and security.


• Ensure timely resolution of user issues by documenting impact, assigning priority, and tracking to resolution.


• Support data migration, cleanup, and archival initiatives across department

 

• 3-5 years of experience administering Box in an enterprise environment.


• Strong understanding of data governance principles, including data classification, retention, and compliance.


• Knowledge of identity and access management (IAM), including SSO, MFA, and role-based access controls.


• Familiarity with enterprise security practices such as DLP (Data Loss Prevention), encryption, and audit logging.


• Strong knowledge of Box features including Shield, Governance, Relay, and Platform APIs with integrations.


• Ability to analyze and remediate data access risks and permission issues.


• Strong communication skills to work with both technical teams and business stakeholders.


• Experience documenting processes, policies, and technical configurations.


• Ability to manage multiple priorities and respond effectively to data-related incidents.


• Understanding of compliance frameworks (e.g., GDPR, SOC 2, HIPAA) is a plus.