We are seeking a Level 1 Desktop Support Technician for a short-term 4–6 week engagement supporting end-user computing environments. This role will focus on basic desktop support functions, including workstation setup, light troubleshooting, and user assistance.
Key Responsibilities:
- Perform end-user device setups (desktops, laptops, peripherals)
- Assist with basic operating system tasks (imaging, updates, configurations)
- Provide Level 1 troubleshooting for hardware and software issues
- Support light break-fix activities on desktop equipment
- Respond to user requests and document work performed
Qualifications:
- Prior experience in desktop support or IT helpdesk environments
- Familiarity with Windows operating systems and common business applications
- Basic hardware troubleshooting skills
- Strong communication and customer service abilities
- Ability to work independently in a fast-paced environment
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.