Position Overview
The Corporate Benefits Specialist provides comprehensive HR and benefits administration support across a wide range of employee benefit programs. This role is responsible for supporting the day-to-day operations of medical, dental, prescription, wellness, retirement, and voluntary benefit plans, while also contributing to process improvements and new initiatives aligned with business objectives.
Key Responsibilities
Benefits Administration
- Support administration of employee benefit programs including medical, dental, vision, pharmacy, Section 125 plans, retirement, and voluntary benefits
- Assist with qualified life events, enrollment changes, and employee benefit updates
- Ensure accurate and compliant day-to-day administration while providing guidance to employees and managers
Benefits Operations
- Support operational excellence by assisting with workflow improvements and system updates
- Maintain benefit plan documentation and ensure data accuracy across systems
Employee Support & Issue Resolution
- Respond to employee inquiries related to benefits
- Partner with internal teams (e.g., Payroll, Legal) and external vendors to resolve issues in a timely manner
- Deliver high-quality customer service and ensure positive employee experience
Annual Enrollment & Projects
- Assist with planning and execution of annual open enrollment, including communications, system readiness, and vendor coordination
- Support special projects and initiatives to improve benefits operations and employee engagement
Vendor Management
- Support relationships with benefits providers, brokers, and consultants
- Participate in vendor meetings and assist with issue resolution and process improvements
Compliance & Reporting
- Perform daily administrative tasks including file feeds, reporting, enrollment updates, beneficiary changes, and leave-related updates
- Support compliance activities including Qualified Medical Support Orders (QMSO)
- Review and audit vendor invoices to ensure accuracy and timely payment
Continuous Improvement
- Stay informed on industry trends and recommend improvements to enhance benefits programs and employee experience
Core Values
- Act with integrity and accountability
- Deliver outstanding service and build strong relationships
- Drive continuous improvement and innovation
- Collaborate effectively and support team success
- Treat others with respect and professionalism
Required Qualifications
- Bachelor's degree in Human Resources, Business, or related field (or equivalent experience)
- 5 years of experience in Human Resources, specifically in benefits administration
- Strong knowledge of health & welfare benefit plans and Section 125 plans
- Familiarity with benefits compliance and regulatory requirements
- Experience working with HRIS systems and Microsoft Office
Preferred Qualifications
- Experience with HR systems such as Oracle and/or benefits platforms (e.g., bswift)
- Strong analytical, organizational, and time management skills
- Excellent communication and customer service skills
- Ability to manage multiple priorities in a fast-paced environment
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.