Seeking an Product Support Engineer for a permanent position with a growing small local business that has a long history as a worldwide leader in its niche industry. This role is responsible for supporting and maintaining the current product catalog, documenting existing products, providing sales and customer technical support, and assisting with the development of new designs.
Salary: $72,500/yr to $93,600/yr
Schedule: M-F 8am-4:30pm (No Travel)
Type: Direct Hire Opportunity!
- Advise customers on custom enclosure configuration, delivering support and recommendations via phone and email.
- Maintain and document the company's current catalog of RF and electronic products
- Troubleshoot, repair, and perform final testing of RF shielded test enclosures
- Test electronic equipment to define standards using documented test procedures
- Research technical issues and work directly with customers, vendors, subcontractors, engineers, sales staff, project managers, and estimators to resolve problems and improve products
- Assist with the design and development of new products
- Provide technical support to customers via phone and email, including explaining RF principles and terminology
- Manage company test reports and perform basic data analysis
- Support light assembly and manufacturing tasks as needed
- Associate degree (AS, AAS, AOS) in electronics or related field or military-trained RF technician
- Bachelor Degree in Electrical Engineering or related field preferred
- 2–5 years of RF industry experience
- Understanding of basic RF properties, theory, principles, and electronic components
- Experience using spectrum analyzers, oscilloscopes, RF generators, and multimeters
- General electronics knowledge including troubleshooting, soldering, and equipment repair
- Proficiency with Microsoft Outlook, Excel, and Word
- Ability to work independently and as part of a team in a small company environment
- Ability to meet deadlines and manage projects from conception to completion with minimal supervision
- Experience using Vector Network Analyzers (VNAs)
- Working knowledge of Salesforce
- 2–3 years of experience in a production manufacturing environment
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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