Manager Position: Yes (Functional leadership of IDL and operators)
Job Overview
The Operations Lead is responsible for end-to-end production performance within the manufacturing cell. This role owns production execution, customer communication, KPI performance, staffing strategy, and material flow to ensure delivery, quality, and safety objectives are consistently met. This position serves as the primary operational liaison between the site and drives accountability across production, materials, and support functions.
Key Responsibilities
Production & Schedule Ownership
Lead daily production activities to meet schedule, quality, and output requirements.
Manage and maintain the production schedule to meet target delivery dates.
Escalate to site management issues impacting product quality, delivery, safety, or customer satisfaction.
Drive OTIF (On-Time In-Full) performance.
Customer Communication
Serve as primary point of contact for production status updates to customer.
Address customer questions, requests, and delivery concerns in a timely and professional manner.
Communicate risks proactively and develop mitigation plans.
KPI & Reporting Management
Publish weekly production KPIs (Yield per BOM, EOL First Pass Yield, Days-on-Hand, OTIF, etc.).
Analyze performance trends and drive corrective actions.
Present performance updates to site leadership and customer when required.
Material & Inventory Control
Publish weekly material inventory reports (on-hand inventory, discrepancies, shortages).
Manage Kanban / Supermarket processes for WIP assemblies.
Coordinate with Supply Chain and Planning to prevent material disruptions.
Resource & Workforce Planning
Oversee and manage indirect labor (IDL) resources.
Maintain and update the operator training matrix.
Develop hiring plans to support second-shift staffing requirements.
Support cross-training and succession planning within the cell.
Continuous Improvement
Identify process inefficiencies and implement Lean improvements.
Drive accountability for safety, quality, and 5S compliance.
QUALIFICATIONS
High School Diploma, GED or equivalent and/or technical degree
5 years supervisory experience in a similar setting (electromechanical assembly, medical, cleanroom, plastics)
1-3 Years of experience in similar roles within a manufacturing company (Plastics Industry) preferred
Excellent communication skills, verbal and written and organizational skills
Computer knowledge is required. IQMS system experience a plus
Ability to work well with others
Must be accurate and self-paced
Must be familiar with visual inspection and packaging requirement
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequently sit, stand and walk
Occasional lifting up to 50 lbs and carrying up to 25 lbs
Occasional pushing, pulling, twisting, balancing and stopping
Continuously perform visual inspections on parts
Continuously analyze data and figures and data/computer entry
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.