Key Desk Clerk - PM Shift

Up to $24 • ContractClerical & Administrative

Allen Park, MI

Branch: Enterprise Delivery C

Job ID: 26-05045

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2nd shift spot - 3:15pm- 12am. Monday through Friday.

Looking for an organized and detailed oriented person to communicate with customers, deal with car and their keys, and logistics.

Must have 2 years of administrative experience and good computer skills.

Must be able to drive a manual vehicle.

This is a job that requires walking inside and outside of a shop, deliver keys to the customers for them to move them. They also may have to move vehicles, to get them ready.
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Job Summary:
The Key Desk Clerk will ensure proper key distribution and that drivers are assigned to designated vehicles. The Key Desk Clerk will ensure the drivers have the tools they need to perform their evaluations.

Essential Duties and Responsibilities:
• Provide customer service to drivers and engineers, answer questions, and retrieve keys for assigned vehicles.
• Prepare daily test driver tools (vehicle keys, phones, route information, evaluations and other needed equipment).
• Update customer systems daily with dispatched driver information and equipment assigned.
• Complete end of day update of customer systems with mileage information and test data.
• Complete customer system updates and company required reports.
• Other related tasks as assigned.
• Perform daily test vehicle key audit against vehicle list.
• Prepare test vehicles for return to customers removing all Roush equipment and performing damage inspections.

Education and Experience (required):
• High school diploma or equivalent.
• Minimum of 1 year of test driving experience.
• Good driving record.

Education and Experience (preferred):
• 1 year of customer service experience.

Skills, Knowledge and Abilities (required):
• Proficient MS Office skills including data entry accuracy.
• Good verbal and written communication skills.
• Ability to multi-task and prioritize in a fast-paced environment with strict deadlines.
• Ability to work well independently and exercise sound judgement.
• Good attention to details with the ability to ensure accuracy.

Skills, Knowledge and Abilities (preferred):
• Ability to work overtime as needed including weekends.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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