nvestigator – Arizona Medical Board
Location: Phoenix, AZ
Schedule: In-office during training; Hybrid schedule (3 days remote / 2 days in office) after successful completion of training
Position Summary
The Arizona Medical Board is seeking a detail-oriented and highly organized Investigator to conduct investigations involving allopathic physicians and physician assistants licensed in Arizona. This role focuses on quality-of-care allegations and unprofessional conduct, including criminal convictions, substance abuse, and other sensitive matters.
This position functions similarly to a high-volume paralegal or case manager role and requires strong analytical, organizational, and communication skills.
Key Responsibilities
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Review complaints, determine allegations, and draft notice letters to respondents
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Communicate with complainants and respondents regarding case status
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Identify and request relevant medical records and supporting documentation (including subpoenas)
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Organize and review medical records for investigative relevance
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Conduct interviews with respondents, complainants, patients, and witnesses
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Interpret and apply federal and state statutes, rules, and policies
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Prepare investigative reports and case summaries
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Present cases before the Arizona Medical Board
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Testify before the Office of Administrative Hearings when required
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Conduct site inspections when necessary
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Manage multiple cases at various stages of the investigative process
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Maintain detailed case notes and provide status updates as needed
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Respond to inquiries from Medical Consultants
Top 3 Required Skills (Non-Negotiable)
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Strong written and verbal communication skills (including professional email communication)
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Excellent organization skills with strong follow-through
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Proficiency in Microsoft Office Suite (Word) and Adobe PDF
Top 5 Preferred Skills
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Self-starter with strong motivation, flexibility, and initiative
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Critical thinking and problem-solving skills
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Ability to work collaboratively with investigators, physicians, and cross-functional teams
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Knowledge of healthcare terminology
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Medical Assistant, healthcare, medical billing/coding, or paralegal background
Required Abilities
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Ability to review and interpret medical records
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Ability to manage and prioritize a high-volume caseload
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Ability to analyze information from multiple sources and apply relevant statutes and rules
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Ability to prepare accurate, clear, and timely documentation
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Ability to plan, organize, and coordinate investigations effectively
Ideal Candidate Background
Candidates with experience in healthcare, medical assisting, medical billing/coding, paralegal work, regulatory compliance, or investigative roles are strongly encouraged to apply.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.