Nesco Resource is hiring for our customer in Wyalusing PA for a Customer Service position. This position is a temp to perm with hours of Monday-Friday.
Hourly pay rate: $15.00
Scope of Position:
Responsible for various administrative office tasks including extensive telephone customer contact. Must provide professional and efficient customer service, inquiry and problem resolution and other support functions for quick paced incoming customer queries.
Essential Duties and Responsibilities:
List what the person must do to perform the job to meet standards.
- Answers all customer questions and follows up with production regarding scheduling issues, promise dates and lead times
- Tracks shipments on all customer orders
- Bills customers for products ordered
- Verifies the freight amounts invoiced to the customer
- Enters orders in the computerized order entry system
- Performs other similar or related duties as requested or required
Position Requirements:
The Customer Service Representative must possess the minimum knowledge listed below:
- High School Diploma
- Two to three years of administrative office experience
- Proficiency in computer software, including Word, PowerPoint, Excel and Outlook
- Excellent interpersonal and communication skills
- Pleasant and professional phone demeanor
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.