Remittance Processing Specialist/Lockbox Extractor 

Shift: 3rd Shift – 9:30 PM to 6:00 AM EST
Schedule: 20 hours per week (Attendance is critical)
Work Arrangement: Onsite

Position Summary

Under direct supervision, this position supports the accelerated receipt and processing of client remittance data. Responsibilities include preparing and processing checks for clearing in accordance with standard bank operating procedures and preparing information for clients and service partners following established guidelines.

This is a production-driven role requiring accuracy, efficiency, and strong attention to detail in a deadline-oriented environment.

Essential Job Functions

• Receive, sort, prepare, and process remittances and invoice data

• Open mail and extract paper invoices and payments

• Sort and prepare batches for processing

• Follow established corporate and department policies and procedures

• Meet production and accuracy standards within 90 days of completing training

Additional Responsibilities

• Cross-train in other functional areas to maintain coverage in critical department functions, including:

  • Mail sorting

  • Keying

  • Reassociation

  • Data entry

• Perform other duties as assigned

Required Qualifications

• High school diploma or equivalent

• Ability to read and follow detailed instructions

• Strong eye-hand coordination and manual dexterity

• Ability to operate general office equipment

• Flexible and able to work additional hours as needed

• Ability to handle stress and remain composed under pressure

• Dedicated to meeting the expectations of internal and external customers

• Ability to work independently within scope of job function

Preferred Qualifications

• Prior lockbox, item processing, or equivalent experience

• 10-key proficiency

• PC and keyboard experience

Competencies & Skills

• Works effectively in a fast-paced, deadline-driven production environment

• Demonstrates strong attention to detail and accuracy

• Prioritizes work and manages time effectively

• Meets established deadlines

• Seeks and accepts feedback

• Drives results and maintains work commitment

• Cross-trains to support team operations

• Understands and follows department policies and procedures

• Consistently demonstrates core values of:

  • Teamwork

  • Respect

  • Accountability

  • Integrity

  • Leadership