IT Support Specialist
We are seeking a technical support specialist for a 6 month contract with the potential to convert to perm. Seeking candidates that can wear "many " hats in a small, office/production environment. Candidate will be part of a small IT team performing hardware break/fix, desktop support, reimaging, server/networking support and other project functions. This role is ideal for a proactive IT professional who enjoys problem-solving, continuous learning, and delivering reliable technology solutions that support business operations.
Key Responsibilities:
- Take ownership of assigned service tickets, projects, and technical tasks from initiation through resolution.
- Coordinate and deliver IT support via phone, email, remote tools, and in person.
- Administer and support Microsoft Windows Server environments.
- Manage and maintain Active Directory, including user accounts, group policies, and permissions.
- Perform administration of Microsoft 365/O365, including Exchange Online, Teams, SharePoint, and Azure AD.
- Support and maintain SharePoint environments.
- Assist with Azure infrastructure and cloud-based services (preferred).
- Implement and support virtualization technologies.
- Install, configure, and troubleshoot network infrastructure.
- Diagnose and resolve hardware, networking, and PC operating system issues.
Qualifications:
- Strong experience with Microsoft Server and desktop operating systems.
- Advanced Microsoft 365/O365 administration experience required.
- Experience with Active Directory and Windows Server environments.
- Azure experience strongly preferred.
- Experience with virtualization technologies and implementations.
- Strong hardware and networking troubleshooting skills.
- Excellent communication skills and ability to build positive working relationships.
- Self-motivated with the ability to adapt quickly in a fast-paced environment.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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