Verify returned product for accurate reason codes (mispicks, driver shorts, refusals) to ensure accounting reports reflect accurate data.
Verify returned product is within temperature guidelines to maintain product integrity
Process all documents (paper and digital) associated with returns and adjustments to customer orders to ensure inventory accuracy and customer invoice accuracy
Inspect all product returned for appropriate disposition (saleable, damage/recuperation, damage/out of code dumps, etc...) and ensure proper coding is applied.
Execute end of day processes and reports, ensuring all discrepancies are researched and addressed.
Work with drivers and transportation supervisors to address any issues and address training/retraining needs and process improvement opportunities.
Intake Questionnaire
1. Tell us about the project and day to day responsibilities for the contractor and the type of environment they will be working in.
2. The contractor will primarily focus on processing product returns from resident yards. Responsibilities include checking in products returned by drivers, verifying proper return codes, ensuring adherence to food safety regulations (including checking temperatures), and confirming completed paperwork. Tasks also involve manual credit entry, physical product handling, code date verification, and determining whether products can be restocked and resold. This role requires maintaining accurate logs, completing return-to-stock batch files before the end of each shift, and properly recording refusals in the system. It is a highly independent position that interfaces with the night operations and transportation departments. Communication is mainly conducted via email. Working primarily in a refrigerated environment (approximately 40 F).
3. What are three MUST HAVE skill sets (technical) that are required?
Proficiency in MS Outlook and basic familiarity with MS Word and Excel.
4. What are your top three PREFERRED skill sets (technical)?
Ability to quickly learn new systems and adapt to tools used within the organization.
5. Soft Skill requirements (team fit/personality requirements)?
Strong team player mentality.
Self-motivation for working independently.
Clear and effective communication skills.
Ownership and accountability for assigned duties.
6. What are the education and certification requirements?
HS Diploma/GED
7. How many years of related experience is required for this role? Is there specific experience you are looking for?
While specific experience isn t required, a positive attitude is crucial. Driver check-in or inventory experience is preferred but not mandatory
8. Are there specific companies/industries you d like to see candidates have?
Warehousing/Distribution/Food Industries would be preferred.
9. Are there similar job titles that would work for this position?
Receiving Clerk, Shipping Clerk, Inventory Specialist, Warehouse Worker, or General Laborer.
10. Is this an onsite or remote position?
Onsite
11. If onsite, please list the location.
Norwich, CT
12. Is a Supplier Site Visit required?
No
13. Will training be provided? If so, what is the duration?
Yes – training will be conducted during a day shift (needs to be flexible) for 3-8 weeks depending on how quickly the worker can learn the role.
14. What will be the interview process?
a. In Person, Phone, or Video
In person
b. How many people will attend the interview?
1-2
c. How many interviews will be required?
1
15. What is the contract length of this position?
3 months with possible regular extensions
16. Is there an opportunity for temp-to-hire?
It is not a temp-to-hire position but that is always a possibility
17. What is the work schedule?
Sunday – Thursday, 5:30-2:00am
18. Will travel, over time, or weekends be required for this role?
Sunday is part of the regular schedule; overtime is possible but minimal
19. Which timesheet system will be applied to this role? For example, PPM, Standard (Fieldglass), or Time In/Out (Fieldglass)?
Time sheet submitted in Fieldglass
20. How would you best describe the team culture?
The team is easy going – we get the job done and have a good time doing it
21. Do union represented employees normally do this work?
No
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Quick Apply
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Verify returned product is within temperature guidelines to maintain product integrity
Process all documents (paper and digital) associated with returns and adjustments to customer orders to ensure inventory accuracy and customer invoice accuracy
Inspect all product returned for appropriate disposition (saleable, damage/recuperation, damage/out of code dumps, etc...) and ensure proper coding is applied.
Execute end of day processes and reports, ensuring all discrepancies are researched and addressed.
Work with drivers and transportation supervisors to address any issues and address training/retraining needs and process improvement opportunities.
Intake Questionnaire
1. Tell us about the project and day to day responsibilities for the contractor and the type of environment they will be working in.
2. The contractor will primarily focus on processing product returns from resident yards. Responsibilities include checking in products returned by drivers, verifying proper return codes, ensuring adherence to food safety regulations (including checking temperatures), and confirming completed paperwork. Tasks also involve manual credit entry, physical product handling, code date verification, and determining whether products can be restocked and resold. This role requires maintaining accurate logs, completing return-to-stock batch files before the end of each shift, and properly recording refusals in the system. It is a highly independent position that interfaces with the night operations and transportation departments. Communication is mainly conducted via email. Working primarily in a refrigerated environment (approximately 40 F).
3. What are three MUST HAVE skill sets (technical) that are required?
Proficiency in MS Outlook and basic familiarity with MS Word and Excel.
4. What are your top three PREFERRED skill sets (technical)?
Ability to quickly learn new systems and adapt to tools used within the organization.
5. Soft Skill requirements (team fit/personality requirements)?
Strong team player mentality.
Self-motivation for working independently.
Clear and effective communication skills.
Ownership and accountability for assigned duties.
6. What are the education and certification requirements?
HS Diploma/GED
7. How many years of related experience is required for this role? Is there specific experience you are looking for?
While specific experience isn t required, a positive attitude is crucial. Driver check-in or inventory experience is preferred but not mandatory
8. Are there specific companies/industries you d like to see candidates have?
Warehousing/Distribution/Food Industries would be preferred.
9. Are there similar job titles that would work for this position?
Receiving Clerk, Shipping Clerk, Inventory Specialist, Warehouse Worker, or General Laborer.
10. Is this an onsite or remote position?
Onsite
11. If onsite, please list the location.
Norwich, CT
12. Is a Supplier Site Visit required?
No
13. Will training be provided? If so, what is the duration?
Yes – training will be conducted during a day shift (needs to be flexible) for 3-8 weeks depending on how quickly the worker can learn the role.
14. What will be the interview process?
a. In Person, Phone, or Video
In person
b. How many people will attend the interview?
1-2
c. How many interviews will be required?
1
15. What is the contract length of this position?
3 months with possible regular extensions
16. Is there an opportunity for temp-to-hire?
It is not a temp-to-hire position but that is always a possibility
17. What is the work schedule?
Sunday – Thursday, 5:30-2:00am
18. Will travel, over time, or weekends be required for this role?
Sunday is part of the regular schedule; overtime is possible but minimal
19. Which timesheet system will be applied to this role? For example, PPM, Standard (Fieldglass), or Time In/Out (Fieldglass)?
Time sheet submitted in Fieldglass
20. How would you best describe the team culture?
The team is easy going – we get the job done and have a good time doing it
21. Do union represented employees normally do this work?
No
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.