Receptionist for Busy office
Do you love helping people, keeping things organized, and being the friendly face that brightens someone's day? If you enjoy a fast-paced environment where every day is a little different, you might be the perfect addition to our team!
We're looking for a Medical Office Receptionist / Patient Happiness Coordinator—someone who is equal parts customer-service rockstar, scheduling superhero, and paperwork wizard.
What You'll Do (aka Your Superpowers)
Be the Warm Welcome
-
Greet patients, pharmaceutical reps, and visitors with a smile that can be felt even over the phone .
-
Keep our lobby calm, tidy, welcoming—and maybe even a little magical.
-
Make people feel comfortable, informed, and cared for from the moment they walk in.
Run the Front Desk Like a Boss
-
Answer calls with kindness and confidence, routing them to the right humans.
-
Prep letters, forms, labels, mailings—basically, help keep all the wheels turning smoothly.
-
Relay messages accurately and quickly so our team stays in sync.
Own the Schedule & Support Billing
-
Use our medical software to schedule new and follow-up appointments (you know... the fun puzzle of matching people time slots).
-
Update patient info, keep accounts accurate, and process co-pays, co-insurance, and balances.
-
Post payments and balance transactions at the end of the day—cue your inner spreadsheet hero.
-
Keep patients in the loop if there are delays (they'll appreciate your honesty and great attitude!).
Be the Confidentiality Ninja
-
Protect PHI like it's top-secret treasure (because it is).
-
Follow HIPAA guidelines like a true pro.
-
Help keep our office safe, secure, and running smoothly.
Who You Are
-
Friendly, upbeat, patient, and great with people
-
Organized—even on days when the printer decides to be dramatic
-
A multitasker who likes staying busy
-
Tech-comfortable (especially with scheduling systems)
-
A team player with a positive attitude
-
Not afraid to learn new things or ask questions
Why You'll Love Working With Us
-
A place where your smile and great energy make a big difference
-
Opportunities to grow, learn, and level up
-
A role where you get to help people every single day
Ready to Join Us?
Send your resume—and a little note about why you're awesome—to [br56@nescoresource.com].
We can't wait to meet our next amazing teammate!
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.