Help Desk Associate

$25 • Right To HireClerical & Administrative

Riverview, FL

Branch: Brandon FL

Job ID: 25-34052

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We're Hiring: Help Desk Technician

Location: Riverview, FL | Hybrid Schedule

Are you the go-to person for fixing tech issues and helping people stay productive? Nesco Resource is looking for a Help Desk Technician who's passionate about technology, thrives in a fast-paced environment, and enjoys making a real difference for end users every day.

This is your opportunity to be a key player, supporting a growing team while collaborating with global partners.


What You'll Do

  • Own and resolve help desk tickets—from hardware and software issues to access and connectivity

  • Provide hands-on and remote support to both in-office and remote employees

  • Configure and manage laptops, mobile devices, user accounts, permissions, and applications

  • Assist with servers, virtual machines, and software license management

  • Partner with Global IT and contribute to impactful IT projects


What You Bring

  • 2 years of IT support experience supporting 50 users

  • Strong troubleshooting skills in Windows, Active Directory, and Microsoft Office

  • Working knowledge of VPNs, servers, firewalls, and security tools

  • Excellent communication skills and a customer-first mindset

  • A proactive problem-solver who enjoys learning and improving systems

    Hybrid role: On-site 3 days per week
    Monday–Friday, 8-hour workdays



Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

 

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