Judgement Processing Senior Specialist

Position Title: Judgment Processing Specialist
Schedule: Monday–Friday, onsite 5 days per week
Industry: Financial Services / Banking

Position Summary

The Judgment Processing Specialist is responsible for executing the day-to-day functions of the Judgment Processing Department. This role requires strong legal document handling, analytical, and decision-making skills to ensure compliance with Federal and State legal orders. The position ensures the accurate identification, securing, and release of client funds, prepares official court responses, and serves as a control point for risk management. The incumbent may also provide departmental oversight in the manager's absence.

Key Responsibilities

• Perform detailed account searches for Specialty Order cases to identify account ownership, balances, and relationships in compliance with legal documents.

• Apply appropriate Federal and State statutes to determine and secure funds through account holds, freezes, and transfers as directed by court orders.

• Prepare and file official "Answers to Complaints on behalf of Key's Litigation Counsel and ensure proper distribution to courts, attorneys, and clients.

• Log and track all incoming legal documents in JPex; assign ownership and ensure accountability across relevant lines of business.

• Research and respond to client and attorney inquiries regarding fund releases and case resolutions.

• Serve as risk control point by reviewing large-dollar legal orders and performing quality reviews on sensitive client data.

• Process and mail official bank checks to comply with garnishments, levies, and other legal mandates per Federal and State regulations.

• Review and interpret complex settlement and court documents; contact attorneys for clarification or additional documentation as needed.

• Maintain organized filing and records retention systems; assist with offsite record management.

• Perform end-of-day APA balancing and discrepancy resolution to ensure accurate posting.

• Participate in team huddles and departmental meetings, providing recommendations for process or compliance improvements.

• Provide departmental coverage and leadership in the manager's absence, including distributing assignments and managing escalations.

• Accurately track work volume and time spent to support internal reporting and metrics.

Required Qualifications

• 2 years of experience in financial services, banking operations, or legal processing.

• Extensive experience interpreting and processing legal documents (garnishments, levies, restraining notices, orders to withhold, etc.).

• Proficiency with systems such as Hogan, ViewDirect, CIS, and other bank data applications.

• Strong understanding of general ledger principles, debit/credit entries, and balancing processes.

• High degree of accuracy and attention to detail in a high-risk environment.

• Demonstrated ability to manage multiple priorities under strict deadlines.

• Excellent written and verbal communication skills; strong reading comprehension and listening skills.

• Proficient in Microsoft Word, Excel, and Lotus Notes.

• Ability to perform high-volume 10-key data entry by touch.

• Proven adaptability to changing priorities, deadlines, and procedures.

• Demonstrated professionalism in interactions with clients, attorneys, and internal partners.