Job Description:
Job Description The Shared Services Technology team is seeking a highly skilled Application Support Engineer to support HR, Procurement, and Accounts Payable applications.
Essential Job Functions:
- Owns the design, development, implementation, assessment, and support of multiple environments, applications, and platforms under HR, Procurement, & Accounts Payable lines of business
- Participates in the overall health, performance, and availability of the environments and actively works resolution of system impacts for one or more applications or platforms
- Embraces mentorship and training from senior engineers
- Collaborates with cross-functional teams to understand business requirements and translate them into technical solutions
- Provides continuous improvement ideas to reduce expenses and/or improve efficiency
- Stays up to date with application releases, new features & best practices, and provides recommendations for adoption
- Applies recommended information security standards when resolving issues and seeks to validate
- Assesses the technical viability of new and emerging products and technologies
- Contributes to technical documentation, requirements specifications, and project artifacts
- Identifies potential standards and best practices to implement
- Create/maintain architecture diagrams for supported technology areas
Required Qualifications:
- Education/Certifications: Bachelor’s degree or higher in Computer Science/Information Technology or related field or equivalent work experience
- Experience: 3 years of application development or support experience
- Strong written and verbal communication skills
- Basic understanding of programming with Unix and Oracle
- Familiarity with Agile/Scrum development methodologies, utilizing automated testing, and test-driven development