What you will be doing
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Act as the primary claims leader for Nodal, ensuring product strategy and client deployments reflect industry best practices.
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Partner with carrier and TPA clients to design and implement AI-enabled workflows that enhance efficiency, accuracy, and financial outcomes.
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Lead client engagements to ensure successful deployment, adoption, and sustained optimization of Nodal across claims operations.
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Provide expert guidance on medical management, litigation management, and complex claim handling strategies.
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Translate client needs and claims domain expertise into actionable product requirements for the Nodal product team.
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Serve as a thought leader, representing our client at client meetings, industry conferences, and internal knowledge-sharing forums.
What we need
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A Bachelor's degree or higher
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10 years of progressive claims leadership experience within P&C insurance, preferably in workers' compensation, auto liability, and general liability
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Proven track record in medical management, litigation management, or related areas is highly desirable
What you bring to the table
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Ability to provide expert guidance on claims operations to clients and internal teams
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Ability to translate client needs and claims expertise into actionable product requirements for the product team
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Ability to support client engagements to ensure successful deployment, adoption, and sustained optimization of technology solutions
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Strong ability to engage with executive and operational stakeholders, driving adoption of innovative technologies
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Strategic thinker with hands-on operational experience, capable of bridging business needs with technology solutions
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Excellent communication and client-facing skills, with the ability to influence and educate across levels of an organization
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Apply relevant technical knowledge and skills to perform effectively, while actively seeking opportunities to learn and develop expertise
Wish list
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Experience leading claims operations at a national carrier or TPA
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Familiarity with AI, advanced analytics, or claims technology platforms, including prior involvement in technology implementations
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Deep knowledge of medical cost containment strategies (bill review, utilization review, provider networks, nurse case management)
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Professional designations such as AIC, CPCU, or ARM
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MBA, JD, or other advanced degree
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.