Summary
The Quality Control Coordinator is responsible for selected elements of the Quality Management System (QMS).
Essential Functions
· Support and backup Quality Techs (e.g. vacation coverage)
o Equipment verification/calibration
o Testing/analytics
o CoA creation/delivery
· Maintain Quality's ERP system module and engage users
o Gauges/devices
o Inspection setup
· Review ERP system reports pertaining to statistical process control
o Communicate results
o Drive improvement
· Assist operators with accept/reject decision making by creating and revising:
o Specification management
o SOPs
· Coach associates and provide input aligning with the skills matrix
· Audit manufacturing and distribution processes; publish reports
· Lead the NC-hold/RMA process
o Issue and track RMAs
o Monitor physical hold areas
o Publish status updates, audit NC-hold database, and communicate findings
· Share and investigate customer complaints/claims; prepare responses; maintain databases
· Filter document requests and work with Quality Manager to establish boilerplate responses
· Accept/reject material based upon CoA results; define standards
· Assist the Quality Manager to:
o Improve the QMS
o Monitor performance against goals/GMP compliance
o Develop and execute improvement plans
Critical Competencies
· Technical Skills
· Teamwork
· Customer Focus
· Dependability
· Attention to Detail
Supervisory Responsibility
This position has no supervisory responsibilities.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move parts and supplies, up to 50 lbs.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 am to 5:00 pm. This position occasionally requires long hours and weekend work.
Travel
Travel will be occasionally required, primarily during the business days.
Required Education and Experience
Bachelor's Degree and/or 2-3 years of related experience.Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
