Mon – Fri 8:30am – 5pm (MST/AZ time)
Overview
Under a significant level of guidance and direction, provides customer service for *** Property & Casualty Insurance clients. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with *** policies and procedures
Responsibilities
Delivers quality service to *** clients via phone, email, chat, and other avenues
Develops and maintains a basic working knowledge of a single *** product
Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS
Perform data input, maintaining strong prioritization and organization
Documents all interactions
Qualifications
Associates Degree – Preferred
Experience in the insurance industry is preferred
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.