Judgment Processing Specialist

Position Overview

This role requires full knowledge of the day-to-day functions of the Judgment Processing Department and the ability to provide coverage across all legal order processing. The Specialist is responsible for performing complex account searches in compliance with Federal and State legal orders, securing funds as mandated, and ensuring accurate and timely communication with courts, attorneys, and agents. The position carries a high degree of responsibility in mitigating financial risk, ensuring compliance, and maintaining confidentiality. In the Manager's absence, the Specialist acts as the department's control point, handling exceptions and distributing work assignments.

Key Responsibilities

• Conduct immediate and complex account searches using system data to determine balances, account relationships, and required actions per legal documents.

• Apply appropriate Federal/State statutes and court-mandated instructions to place holds or freezes on accounts, ensuring funds are secured accurately.

• Prepare and file formal "Answers to Complaints” with courts, attorneys, and clients, ensuring compliance with deadlines and confidentiality.

• Log and track incoming legal documents in JPex, ensuring accuracy, ownership identification, and accountability across business lines.

• Research and resolve complaints related to release of funds, often coordinating directly with attorneys, legal departments, and account officers.

• Perform quality control reviews on large-dollar orders and certify sensitive data disclosures to minimize risk.

• Process garnishments, levies, executions, and other legal orders by ensuring timely and compliant bank check requests.

• Review settlement and court-ordered documents, recommend account actions, and advise attorneys/agents on additional documentation requirements.

• Complete daily balancing and discrepancy resolution for APA files prior to posting.

• Oversee the department in Manager's absence, distributing assignments and handling escalations.

• Maintain compliance with record retention requirements through accurate filing and offsite preparation.

• Actively participate in team huddles, meetings, and improvement initiatives, recommending procedural enhancements.

• Support department training, fax distribution, testing, and special projects as assigned.

Required Qualifications

• Extensive knowledge of legal documents, Federal/State regulations, and banking products/services.

• Minimum 2 years' experience in a financial organization, preferably in legal order or judgment processing.

• Experience performing accurate and timely monetary transactions.

• Strong written/verbal communication, listening, and reading comprehension skills.

• Knowledge of general ledger functions, including debit/credit entries, offsets, and balancing processes.

• High degree of accuracy and attention to detail in a high-risk environment.

• Ability to manage multiple cases and tasks simultaneously in a high-pressure setting.

• Working knowledge of banking regulations, garnishments, levies, IRS/State requirements, and related compliance laws.

• Proficiency in Microsoft Word, Excel, Lotus Notes, Hogan, ViewDirect, CIS, and other financial/account systems.

• Strong 10-key numeric keypad skills for high-volume input.

• Adaptability to changing priorities, deadlines, and processes with a continuous improvement mindset.