Payroll Customer Support Specialst

Up to $25 • ContractProfessional

Duluth, GA

Branch: Enterprise Delivery P

Job ID: 25-23431

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Position Summary
We are seeking a detail-oriented Payroll Support Specialist to provide timely and accurate assistance to employees and locations on payroll-related inquiries. This role requires strong attention to detail, time management skills, and the ability to manage multiple competing tasks while ensuring accuracy in data analysis and entry. The specialist will work closely with Payroll, HR, and other departments to support daily operations, resolve issues, and maintain compliance.

Top Requirements

  1. Strong attention to detail

  2. Excellent time management and ability to manage multiple tasks

  3. Proficiency in data analysis and data entry

Key Responsibilities

  • Respond promptly and accurately to employee and location queries via phone, email, or case management systems.

  • Identify requestor needs, provide resolutions, or direct to appropriate resources.

  • Monitor, track, and document inquiries across email, phone logs, cases, and ACH banking communications.

  • Share feature requests, updates, and effective workarounds with team members.


Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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