Customer Relationship Specialist– Willoughby, OH – $24/hour
Do you thrive in a fast-paced environment where multitasking and organization are the keys to success? Are you a natural at building relationships and turning opportunities into long-term partnerships? If so, we want you on our team!
We're seeking an experienced Inside Sales Representative to maintain and grow our existing customer base, develop new business opportunities, and work closely with our sales and customer service teams to deliver exceptional results. This is a hands-on role that blends customer support, order processing, and proactive sales outreach—all while keeping our customers happy and engaged.
What You'll Do
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Support customer service with day-to-day sales operations, order processing, and customer service needs
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Provide product and technical support to customers and sales reps
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Track and manage quotes and follow up, reporting results to management
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Maintain strong communication with customers and independent sales reps
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Develop new business through proactive calls to current customers, marketing leads, and cold prospects
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Participate in sales meetings, sharing insights on opportunities and customer needs
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Keep detailed records in CRM and ERP/MRP systems
What We're Looking For
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Education: Associate's degree in Business Administration or related field
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Experience:
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5–10 years proven sales experience growing customer base and increasing sales
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5 years in a manufacturing or industrial organization preferred
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Skills & Requirements:
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Exceptional multitasking and organizational skills
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Strong interpersonal and relationship-building abilities
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Effective communicator, both written and verbal
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Proficient in MS Office (Word & Excel); experience with ERP/MRP and CRM systems a plus
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Professional, team-oriented approach with a positive attitude
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Why You'll Love Working Here
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Competitive Pay: $24/hour
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Impactful Role: Play a key part in growing our business and shaping customer relationships
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Supportive Team: Work alongside a collaborative, driven, and customer-focused team
- Great Benefits: Medical, dental, vision, and life insurance, quarterly bonuses, 401k with match, and more...
If you're ready to take your inside sales career to the next level, apply today and help us continue building lasting relationships and driving business growth!
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.