Industry leading organization is looking for an IT Support Specialist II. This position is responsible for maintaining and supporting the organization’s IT systems, services, and infrastructure. Outstanding opportunity to join an experienced IT Department and enjoy a Hybrid work Schedule!
Location: Can sit in Plattsburgh, Albany, or Syracuse, NY!
Compensation: $34 - $36/hr.
Key Responsibilities:
- Provide technical support for users, both remotely and on-site.
- Administer and troubleshoot Microsoft Azure, Office 365
- Manage IT onboarding/offboarding and maintain hardware/software inventory.
- Maintain office IT infrastructure, including networking equipment, printers, Zoom Rooms, and security systems.
- Configure, deploy, and support physical and virtual machines across Windows and mobile operating systems.
- Perform website maintenance and support patch management processes.
- Ensure timely resolution of service requests and incidents within defined SLAs.
- Bachelor’s degree in IT or related field (or equivalent experience).
- Strong knowledge of Office 365, Azure, Windows OS, MDM tools, and basic networking.
- Excellent communication, customer service, and problem-solving skills.
- Ability to work independently and with remote teams in a hybrid environment.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.