This position in our General Industrial division within the Product and Process Improvement group regarding manufacturing and complaint resolution at the Minneapolis, MN site. This position will be responsible for a variety of exciting activities related to troubleshooting, stabilizing, and correcting external customer complaints, batch problems from manufacturing, and quality related endeavors.
CORE RESPONSIBILITES
Working closely with team to investigate and resolve customer and manufacturing complaints for General Industrial Liquid products through prioritizing, executing and analysis of experiments and tests with clear and accurate results.
Providing timely and accurate data to help resolve field complaints, raw material issues, manufacturing problems, and support existing and new product development.
Display a basic working knowledge of the use of chemicals, raw materials, substrate preparation and use instruments commonly found in a lab environment.
Responsible for inputting data, data analysis and technical documentation daily into lab books or a database.
Functioning under minimal supervision from management and other group employees. Product development and/or enhanced with consistent in performance and quality.
Utilizing advanced technologies to innovatively troubleshoot issues which consumer can perceive and will desire.
Performing basic paint making processes for production of Liquid finished goods, meets manufactures specifications.
Performing basic coating reformulations, applications, and physical/performance testing methods specifically related Liquid products.
Experience with Liquid development and manufacturing processes.
Excellent organizational and communication skills.
POSITION REQUIREMENTS
FORMAL EDUCATION:
Required:
Bachelor's degree in a Science, Technology, Engineering or Math field.
Preferred:
Degree in Chemistry or Engineering.
KNOWLEDGE & EXPERIENCE:
Required:
Math knowledge
Chemistry knowledge
Computer knowledge for basic inputting, communication, and data analysis
TECHNICAL/SKILL REQUIREMENTS
Required:
Possess strong analytical and problem-solving skills.
Strong communication (written and verbal) and interpersonal skills
Ability to effectively prioritize and execute tasks.
Excellent organization and planning skills
Team- oriented and skilled in working within a collaborative environment
BASIC QUALIFICATIONS
Must be legally authorized to work in the country for which you are applying for employment (without now or in the future needing sponsorship for employment work visa and/or permanent residence status).
Bachelor's degree in a Science, Technology, Engineering or Math field.
Must be able, with or without reasonable accommodation, to determine the difference between colors so you can correctly tint paint to the colors desired by customers.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.