Trainer - Learning and Development(Remote)

The Trainer is responsible for maintaining and delivering content-specific educational materials, with a focus on entry-level curriculum. This role supports the Learning & Development team by ensuring all course content is aligned with organizational standards and audience needs. The Trainer brings strong facilitation, communication, and organizational skills to support the professional development of SSC staff.

Key Responsibilities:

• Apply adult learning principles in all instructional settings.

• Deliver training in both classroom and on-the-job environments.

• Utilize standardized courses and instructor evaluation tools.

• Assist with annual training needs assessments to guide education strategy.

• Maintain staff competency records in the training database.

• Provide training completion reports to managers and directors.

• Support ongoing adherence to company policies, including the Code of Conduct and Mission & Values.

• Perform additional duties as assigned.

Required Knowledge, Skills & Abilities:

• Communication: Clear written and verbal skills with attention to spelling, punctuation, and grammar.

• Customer Orientation: Builds and maintains strong internal and external relationships.

• Interpersonal Skills: Collaborates effectively across teams and departments.

• Computer Proficiency: Basic skills in Microsoft Office (Word, Excel, PowerPoint).

• Organizational Policies: Familiarity with policies, procedures, and systems.

• Adaptability: Remains effective during change and shifting priorities.

• Energy & Execution: High levels of productivity, ownership of responsibilities, and follow-through.

• Stress Tolerance: Maintains stable performance under pressure.

• Instructional Skills: Knowledge of adult learning principles, training methodologies, and evaluation techniques.

• Technology for Learning: Familiar with learning technologies such as LMS, virtual classrooms, and development tools (e.g., Captivate, screen capture, audio/video).

Qualifications:

• Education: Associate's degree required (or equivalent work experience)

• Experience: Minimum of 1 year in a related training or instructional role

• Licenses/Certifications: None required

Physical & Work Requirements:

• Prolonged sitting, occasional bending, stooping, stretching

• Manual dexterity for office equipment use

• Ability to lift boxes/papers up to 25 lbs

• Standard office environment; some stress possible from interactions with upset individuals

• Flexibility to assist during emergency or disaster situations as needed

OSHA Category:

This position is not routinely exposed to blood or bodily fluids and does not involve emergency care or first aid.