Position Title: Go-to-Market (GTM) Operations Specialist
Employment Type: Full-Time
Position Summary:
We are seeking a highly organized and detail-oriented Go-to-Market (GTM) Operations Specialist to support the execution of go-to-market strategies through accurate and timely management of product and pricing information. This role is vital in maintaining data integrity across systems including Salesforce and a Content Management System (CMS), while collaborating cross-functionally to support the launch and retirement of SKUs, pricing structures, and promotional codes.
Key Responsibilities:
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SKU Facilitation: Collaborate with Product Marketing to interpret SKU requirements, complete necessary documentation, and submit setup requests.
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SKU Monitoring & Management: Work with the Marketing Services team to monitor and manage SKU creation, following up with stakeholders to ensure timely completion.
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Pricing Operations: Accurately configure and remove pricing, discount schedules, and promotional codes within Salesforce to support product launches and sunsets.
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Data Integrity & Testing: Create and execute test orders in collaboration with Product, Marketing, and Revenue Operations to ensure SKU functionality and data accuracy across systems.
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Issue Resolution: Proactively identify and resolve SKU-related discrepancies and data inconsistencies to ensure smooth operations.
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Content Management: Update and maintain product names, descriptions, and metadata within the Contentful CMS.
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Store Support: Address and resolve support issues related to store systems and product data.
Required Skills & Competencies:
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Attention to Detail: Ability to identify and correct data discrepancies with a strong focus on accuracy and quality.
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Analytical & Problem-Solving: Strong analytical mindset and creative problem-solving capabilities.
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Self-Starter & Adaptability: Ability to prioritize, manage multiple tasks, and adjust to changing requirements in a dynamic environment.
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Communication: Excellent verbal and written communication skills, with the ability to clearly convey technical information.
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Collaboration: Demonstrated ability to work effectively with diverse global teams.
Qualifications:
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Bachelor's degree in a related field or equivalent work experience.
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Minimum of 2 years of sales support experience in a customer-facing environment.
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Minimum of 2 years of hands-on experience with Salesforce CRM.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.