Nesco Resource is seeking a qualified, professional candidate to join their client in Bridgeport CT in the role of Service Writer. Would you describe yourself as a "go-getter? " Are you organized, motivated, and energetic? If you are a great communicator with an upbeat attitude, then we would love to meet you! Your responsibilities will vary from day to day, and that means flexibility and the ability to learn and adapt on the fly is a must. The challenges will constantly change, so we are looking for someone who can continually find new solutions and creative ways to keep our company moving forward. Responsibilities Research part numbers and pricing for repair quotes Manage customer requests via email/phone regarding service and repairs Create repair quotes as per technician recommendations Create and maintain pick lists keeping one month ahead Manage warranty claims with manufacturers, keeping up to date on claims Position may require you to work on call, dispatching technicians for emergency troubleshoots Qualifications Bachelor's Degree equivalent or higher preferred Microsoft Dynamics 365 experience preferred Proficient in Microsoft Office (Word, Excel, Outlook) Exceptional written and verbal communication skills Customer service experience preferred ERP experience preferred Effective conflict resolution skills Ability to manage many projects and tasks in a high pace environment Experience researching parts and creating repair estimates required Further Details This is a full-time position, meaning you will be expected to work 40 hours per week. Normal working hours are 8:00am -5:00pm, with some flexibility based on weekly needs. This position is also eligible for benefits, including health insurance and 401(k) Job Type: Full-time Pay: $50,000.00- $65,000.00 per year.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
