Marketing Workfront Admin & Compliance Coordinator

Position Overview

The Marketing Operations team supports multiple functions within the Marketing Department to enable the successful implementation of marketing programs across all lines of business and client segments.

The Marketing Workfront Admin & Compliance Coordinator is an individual contributor responsible for ensuring marketing policies and procedures align with established risk and compliance guidelines. This position helps ensure marketing materials receive the appropriate review before going to market and is also responsible for the ongoing administration, upkeep, and maintenance of the Adobe Workfront platform.

Essential Job Functions

• Update Adobe Workfront user access and maintain appropriate access documentation within designated shared drives.
• Train users as Workfront access is provided and troubleshoot system errors and access issues as they arise.
• Manage requests submitted through Workfront related to:
  • Administrative field updates
  • Reporting
  • Creation of new workflows
  • Certificate verification
• Execute required reporting, including in-market date and 12-month reporting, and distribute and store reports in the appropriate locations.
• Partner with project coordination team members to ensure work is completed on time and meets established expectations.
• Ensure project scope aligns with stated business goals and requirements.
• Follow established processes while identifying opportunities to improve workflows and team efficiency.
• Effectively identify, manage, and escalate project risks when necessary.
• Contribute to a culture of teamwork and continuous improvement.
• Bring an innovative mindset to processes and identify opportunities to enhance overall team performance.
• Demonstrate consistent improvements in performance and operational effectiveness.
• Collaborate effectively with internal and external partners, including:
  • Marketing
  • Creative Services
  • External Agencies
  • Product Management
  • Lines of Business
  • Risk
  • Legal
  • Compliance
• Interact with a variety of stakeholders and communicate project information effectively.
• Actively participate in team sessions and projects led by other team members.

Required Qualifications

• Bachelor's degree preferred.
• 3–5 years of professional experience in an advertising agency, marketing project management, marketing operations, or a related field.
• Experience working with Adobe Workfront, including platform administration, reporting, workflows, and/or user access.
• Experience supporting traditional and digital creative development processes.
• Experience ensuring marketing content aligns with business objectives, brand standards, and compliance requirements.

Required Competencies & Skills

• Strong understanding of traditional and digital creative development processes.
• Strong relationship-building skills with internal teams, external agencies, and cross-functional stakeholders.
• Excellent written and verbal communication skills.
• Demonstrated presentation skills.
• Strong organizational and project management capabilities.
• Strong client and stakeholder focus with the ability to deliver work accurately and on time.
• Strong problem-solving skills with the ability to recognize when issues require escalation.
• Ability to manage multiple priorities and requests in a deadline-driven environment.
• Ability to collaborate effectively across marketing, creative, risk, legal, and compliance teams.

Required Candidate Screening Questions

The following questions must be answered for each candidate and submitted with the resume:

1. Do you have Adobe Workfront experience?
   Please describe your experience, including how you have used Workfront and whether you have supported administration, user access, workflows, reporting, or troubleshooting.
2. What types of reporting have you managed within Adobe Workfront?
   Please provide specific examples of reports you have created, maintained, executed, or distributed and how those reports were used by the business.