Talent Acquisition Operations Specialist

Contract Duration: 3 Months
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Work Arrangement: Hybrid (Remote Monday & Friday; In Office Tuesday–Thursday)

Candidate Questionnaire

Please answer the following questions with your resume submission. Candidates will not be considered without completed responses.

1. Describe your experience managing multiple complex calendars.
   • Include the scheduling tools you have used and how you manage scheduling conflicts.

2. Have you coordinated interviews involving multiple internal stakeholders across departments or time zones?

   • Yes
   • No

   If yes, briefly describe your process.

3. What scheduling tools or platforms have you used to manage high-volume interview requests?
   • (Examples: Outlook, Calendly, ATS platforms, etc.)
   • Approximately how many interviews did you schedule per week?

4. Have you drafted and sent offer letters as part of your role?

   • Yes
   • No

   If yes, describe your process, how you ensured accuracy, and approximately how many offer letters you processed each week.

5. Have you ever resolved a miscommunication between internal stakeholders and a candidate?

   • Yes
   • No

   If yes, explain how you handled the situation.

6. What methods do you use to ensure accuracy, attention to detail, and completeness in your daily work?
7. Describe a time when you were assigned a responsibility or project with little training or guidance and were expected to perform quickly.
   • What steps did you take to get up to speed?
   • What was the outcome?
8. This role requires managing a high volume of competing priorities.
   • How do you stay organized, track deadlines, and ensure important details are not missed?

Position Summary

The Talent Acquisition Operations Specialist is a key member of the Talent Acquisition Center of Excellence, partnering closely with Recruiters, HR Managers, Hiring Managers, and candidates to support the recruiting process from interview scheduling through offer management. This role is responsible for ensuring an efficient, organized, and positive hiring experience while maintaining compliance and supporting high-volume recruiting operations.

The ideal candidate is highly organized, detail-oriented, customer-focused, and thrives in a fast-paced environment managing multiple priorities.

Key Responsibilities

• Partner daily with recruiters to support recruiting activities and resolve inquiries.
• Maintain candidate and job requisition information within the SuccessFactors Applicant Tracking System.
• Coordinate and adjust interview schedules across multiple time zones and stakeholders.
• Arrange candidate travel and accommodations in accordance with company guidelines.
• Order, monitor, and report on candidate background checks, drug screens, and employment assessments.
• Prepare and distribute offer letters to candidates.
• Manage communications through the external careers mailbox, ensuring timely and professional responses.
• Maintain compliance with OFCCP documentation requirements.
• Deliver a positive, responsive, and professional candidate experience throughout the hiring process.

Required Qualifications

• Bachelor's degree or equivalent professional experience.
• 2–3 years of related Talent Acquisition or Recruiting Operations experience.
• Experience coordinating high-volume virtual and onsite interviews.
• Experience creating and sending offer letters.
• Experience working with Applicant Tracking Systems, preferably SuccessFactors.
• Strong organizational and time management skills.
• Exceptional attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to handle confidential information with discretion.
• Strong customer service and communication skills.