Sales Associate – Responsibilities
- Consultative Sales: Assess customer needs and recommend appropriate metal products, cutting services, and value-added solutions while building strong relationships and encouraging repeat business.
- Customer Service: Assist customers throughout the day at the sales counter, office, and shop floor, providing knowledgeable and professional support to both trade professionals and individual customers.
- Problem-Solving: Understand customer requirements and provide practical, cost-effective solutions tailored to their needs and budget.
- Multi-Channel Support: Handle customer inquiries and sales through in-person interactions, phone calls, eCommerce orders, and online quote requests in a timely and professional manner.
- Quoting & Order Processing: Prepare accurate quotes, provide pricing, follow up on leads, process orders, and complete transactions with attention to detail.
- Data Entry: Accurately enter and update customer information, material dimensions, payment details, and order specifications in the ERP system.
- Team Collaboration: Work closely with Supervisors, Warehouse Associates, Drivers, and other Sales Associates to ensure efficient order fulfillment and a positive customer experience.
- Sales & Business Goals: Support sales objectives by monitoring inventory, maintaining appropriate margins, and providing excellent service that encourages repeat business.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
