Product Content Operations Specialist

$30 - $32 per hour

Contract

Information Technology

Westerville, OH, 43082

Job ID: 

29547359

Duties:

•    Audit and optimize product content across DAM, PIM, and web platforms, identifying outdated, duplicate, incomplete, inaccurate, or missing content and coordinating remediation.
•    Improve DAM asset quality and governance through standardized metadata, tagging, classification, naming, lifecycle management, and asset retirement processes.
•    Improve PIM data quality and completeness by identifying duplicate or inaccurate records, addressing product information gaps, and standardizing product attributes, descriptions, and supporting content.
•    Review and optimize product content on ***.com, ensuring published product information and editorial content are accurate, complete, current, and aligned with approved product messaging and source systems.
•    Coordinate content creation, enrichment, review, approval, and publication with Product Management, Portfolio Marketing, Digital Customer Experience, regional teams, and subject matter experts.
•    Establish and document scalable content governance and workflows connecting product lifecycle stages with DAM, PIM, and web publishing requirements.
•    Leverage AI and automation tools to support content analysis, classification, metadata generation, product data enrichment, gap identification, and other content operations activities.
•    Develop reporting and performance metrics to track content quality, audit progress, remediation, completeness, and ongoing operational health.
•    Drive continuous improvement using *** Operating System methodologies, establishing repeatable processes, clear ownership, accountability, and management cadence.


Skills:

•    Experience with product taxonomy, metadata standards, digital asset governance, and product data enrichment.
•    Experience supporting web content operations, publishing workflows, and content lifecycle management.
•    Experience using AI and automation tools for content classification, enrichment, quality assurance, or workflow automation.
•    Experience with eCommerce, digital commercialization, product marketing, or digital experience teams.
•    Experience in B2B technology, manufacturing, industrial, or digital infrastructure environments


Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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