Role Summary:
As an Art Receiver (we call it Art Tech 1), you will play a crucial role in ensuring the safe and efficient processing of incoming artwork! You will use custom technology to read and receive orders from our customers and ensure that we have accurate measurements, color and style selections, and all the information required to create the customer's vision for their unique pieces. You will be responsible for applying hardware to assembled picture and art frames and responsible for conducting final quality checks to ensure customer satisfaction. Each order is custom and so you will need great attention to detail since no two pieces of art are alike! Working closely with a team member (Art Technician 2), you will collaborate to meet production goals and oversee the entire lifecycle of customer pieces, from work order completion to mounting, assembly, and final quality control.
Responsibilities and Duties:
- Document detailed information for each custom order such as art type, frame type, and related pieces
- Document customer framing preferences that are special to each order including how the customer envisions their final product look
- Responsible for accurately inputting measurements, ensuring compatibility of art and the customers' selections of frames and mount boards.
- Support mat orders as needed and will be cross trained to support framing and mounting processes
- Work with our customer experience team and leadership team to escalate any questions or concerns regarding customer artwork or orders
This role demands meticulous attention to detail, effective teamwork, and a commitment to
delivering exceptional service throughout the artwork processing journey!
Shift: Monday through Thursday 7am-5:30pm
Qualifications:
- Excellent communication skills with the ability to effectively convey information.
- Proficient in computer literacy, including basic software applications.
- Proficient reading comprehension
- Ability to effectively use a tape measure and other tools for accurate measurements and assembly.
- Ability to identify color and shade differences with a keen eye
- Unmatched attention to detail with competence in identifying quality issues, condition of products, and precise measurements
- Collaborative mindset and capable of working well with others in a team environment
- Ability to discern when assistance or escalation is needed.
- Strong critical thinking skills to solve problems efficiently.
- Excellent at prioritization in an agile & fast paced environment
- Willingness to help whenever needed and maintain and promote a positive work culture
- Appreciation for art and care for customer experience!
Skills to Have or Learn:
- Proficient in handling various art mediums
- Familiarity with calculating final frame sizes based on art dimensions and frame specifications.
- Knowledge of art handling safety and security protocols.
- Understanding of our product assortment and their application requirements.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
