Operations Coordinator – Warehouse & Transportation (2nd Shift)

Position Overview

The Operations Coordinator provides administrative and operational support to distribution center operations, with a focus on warehouse and transportation activities.

This position is responsible for processing operational documentation, maintaining accurate records, tracking performance metrics, responding to inquiries, and supporting warehouse and transportation leadership with daily administrative needs.

The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced distribution or logistics environment.

Work Schedule

• Shift: 2nd Shift

• Schedule: Monday – Friday

• Hours: 5:00 PM – 2:30 AM

• Work Environment: Distribution Center / Warehouse Operations

Key Responsibilities

Warehouse & Transportation Administrative Support

• Provide general administrative and office support to warehouse and transportation operations.

• Prepare, review, and process routine operational forms, reports, and documentation in accordance with established procedures.

• Maintain accurate records related to daily warehouse and transportation activities.

• Support warehouse and transportation leadership with administrative tasks and operational reporting.

Documentation & Reporting

• Prepare and process various operational documents, including:

  • Inbound shipping and receiving documents

  • Discrepancy reports

  • Stock and damage claims

  • Employee timesheets

  • Requisitions and shipping labels

  • Driver Vehicle Inspection Reports (DVIRs)

  • Backhaul spreadsheets

  • Delivery window dispatch documentation

  • Driver key logs

  • Transportation route updates

• Verify information and data to ensure compliance with company procedures and applicable regulations.

• Maintain organized and accurate operational records.

Data Entry & Performance Tracking

• Collect, track, and enter operational data to support warehouse and transportation performance monitoring.

• Maintain records and reports related to key operational metrics, including:

  • Shortages and short shipments

  • Mispicks and order discrepancies

  • Dumped or damaged products

  • Service levels

  • Associate overtime

  • Trailer temperature logs

• Create and maintain spreadsheets, databases, charts, and graphs for management review.

• Ensure operational data is entered accurately and in a timely manner.

Communication & Coordination

• Communicate with internal departments, warehouse associates, transportation teams, and external customers.

• Respond to general inquiries, telephone calls, and requests for information.

• Assist with resolving routine administrative and operational questions.

• Support effective communication between warehouse and transportation leadership.

General Office Administration

• Monitor office supply inventory and coordinate replenishment as needed.

• Initiate purchase orders for office supplies.

• Maintain office records and administrative documentation.

• Perform additional duties as assigned by management.

Qualifications & Skills

Relevant Experience

• Experience in administrative support, operations coordination, data entry, or office administration is beneficial.

• Previous experience in a warehouse, distribution center, transportation, or logistics environment is preferred.

• Familiarity with shipping, receiving, inventory, or transportation documentation is a plus.

Technical Skills

• Proficiency with Microsoft Office applications, particularly Excel.

• Ability to create, update, and maintain spreadsheets, reports, and databases.

• Strong data entry skills with a focus on accuracy.

• Ability to review and process operational documentation.