Schedule: 9am - 6pm (1 hour lunch)
Job Description:
As a member of the centralized service parts planning organization, responsible for: cycle counts - bin inventory corrections - assist technicians with bin to bin, branch to branch transactions - service parts order entry - field sourcing for emergency orders - in transit monitoring - exception handling currently TARQ messages
This position will also continually strive to improve the overall cost of the client's service supply chain, improve inventory accuracy in N.A. and ensure the right parts are at the right place at the right time.
Essential Functions:
- Daily review and communication with technicians whose parts are in transit to GSL without a tracking
- Approve E/J orders via TARQ and enter orders as requested
- Source emergency parts needs via field stock where possible
- Daily management of negative TARQ messages and corresponding corrections
- Enter excess, repair returns
- Submit non-revenue orders for billed work or service requirements - Complete all cycle counts for all active bins in N. America by the end of each year.
- Drive improved inventory accuracy through coaching and sharing processes at each cycle count
- Follow-up with the CSMs for technicians who continually struggle with any of the parts handling requirements.
- Assist with best practices and coaching where we are requested.
- Regular, predictable, and punctual attendance.
- Other related duties, as assigned
- Education should be a minimum (4) year college degree or equivalent work experience
- Team player with proven ability to work well under pressure and constant deadlines
- Strong interpersonal and communication skills verbal and written to work with various associates and customers in a positive and tactful manner
- Knowledge of service inventory optimization strategies and customer requirements.
- High level of multi tasking job capability
- Knowledge of all internal processes particularly those related to technicians and inventory management.
- Strong organizational abilities
- High level of systems aptitude
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
