A major client of ours has a need for a Loan Quality Assurance Specialist. This is a contract to hire position and it is remote. W2 only candidates.
Overview
The Underwriting Quality Assurance Specialist is responsible for supporting the integrity, accuracy, and consistency of underwriting operations through quality reviews, risk assessments, and audit activities. This role works collaboratively with underwriting, operations, and internal audit leadership to evaluate controls, ensure compliance with company standards and regulatory requirements, and identify opportunities for process improvement. The position provides a strong opportunity to contribute to operational excellence within a fast-paced, team-oriented environment.
Key Responsibilities
Conduct quality reviews and audits of underwriting files to ensure accuracy, completeness, and compliance with established guidelines and procedures. Provide clear, constructive feedback to underwriting staff and support continuous improvement efforts. Assess adherence to underwriting policies, regulatory requirements, and internal controls. Partner with the Chief Underwriter to evaluate risk exposure, test controls, and identify process gaps or deficiencies. Perform and document process walkthroughs to analyze operational risks and recommend enhancements. Assist in the development of audit programs, risk assessments, workpapers, and formal audit documentation. Support operational, financial, and technology-related audits in accordance with auditing and accounting standards.
Qualifications
Required Skills & Experience
Education
- Prepare and maintain data governance reports, metrics, and related documentation.
- Assist in drafting audit reports and presenting findings and recommendations to senior leadership, including Internal Audit leadership.
- Participate in departmental initiatives and cross-functional projects focused on underwriting quality, reporting, controls, and operational efficiency.
- Strong underwriting risk assessment, analytical, and problem-solving skills
- Experience in underwriting audit, quality assurance, and reporting functions
- Working knowledge of life insurance systems, underwriting processes, and insurance operations
- Excellent written and verbal communication skills
- Ability to work both independently and collaboratively in a team environment
- Strong attention to detail with a commitment to accuracy and quality
- Interest in underwriting, auditing, compliance, risk management, or insurance operations
- Proficiency with data analysis tools or the ability to quickly learn new systems and technologies
- Minimum of 5 years of relevant professional experience
- Bachelor’s degree required (BS preferred)
