About the Opportunity
We're looking for a collaborative IT Business Analyst with experience working in a software development environment. Ideally, you've also supported software delivery projects in a project management capacity, helping coordinate Agile initiatives from requirements gathering through delivery. In this role, you'll partner with business stakeholders and software development teams to deliver high-quality technology solutions by gathering requirements, supporting Agile delivery, coordinating project activities, and improving business processes.
This is an excellent opportunity for someone who enjoys balancing technical analysis with project coordination while helping development teams deliver meaningful business value.
What You'll Do
- Partner with business stakeholders to understand operational needs and document functional and technical requirements.
- Translate business requirements into Epics, Features, User Stories, acceptance criteria, and supporting documentation.
- Facilitate Agile ceremonies including sprint planning, backlog refinement, daily standups, and other Scrum activities.
- Coordinate User Acceptance Testing (UAT), document testing results, and help prepare releases for production.
- Work closely with software developers to clarify requirements, answer functional questions, and support successful implementation.
- Maintain project documentation, release notes, process flows, use case diagrams, and product documentation.
- Help prioritize work within Azure DevOps by managing backlogs and supporting product roadmap initiatives.
- Assist with production support activities by researching application issues, validating data, and helping troubleshoot business-related system concerns.
- Identify opportunities to improve business processes and recommend technology solutions that increase efficiency and enhance the user experience.
- Build strong working relationships across business, QA, development, and leadership teams to ensure successful project delivery.
What We're Looking For
- 4–5 years of experience as a Business Analyst, Business Systems Analyst, or Systems Analyst within a software development environment.
- Approximately 1–2 years of Project Management experience supporting software delivery projects.
- Strong understanding of Agile Scrum principles and the Software Development Life Cycle (SDLC).
- Experience facilitating Agile ceremonies and managing project backlogs.
- Hands-on experience using Azure DevOps (ADO) to manage Epics, Features, User Stories, sprint boards, and release activities.
- Experience creating business requirements, functional specifications, process flows, use case diagrams, and technical documentation.
- Excellent communication skills with the ability to collaborate effectively across business and technical teams.
- Strong analytical thinking and problem-solving skills with exceptional organizational abilities.
- Comfortable managing multiple priorities in a fast-paced Agile environment.
Preferred Experience
- Experience supporting enterprise software applications.
- Experience with product support and production issue resolution.
- Familiarity with Microsoft Project, Azure DevOps, SQL Server, Power BI, Visio, Microsoft Teams, Copilot, and Power Automate.
- Experience working with geographically distributed or offshore development teams.
- Bachelor's Degree in Computer Science, Information Systems, Business, or a related discipline.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
