Post-Eligibility Specialist

Work Arrangement: Onsite with potential to transition to Hybrid
Schedule: Monday–Friday

Position Overview

We are seeking a highly organized and detail-oriented Post-Eligibility Specialist to manage a caseload of dependent youth receiving federal benefits, including Social Security, Veterans, and/or Railroad Retirement benefits.

This position is responsible for actively monitoring cases, maintaining accurate documentation, and ensuring continued compliance with applicable federal benefit program guidelines and Arizona Revised Statute (A.R.S. § 8-468).

The ideal candidate will be comfortable managing a high-volume caseload, reviewing detailed case information, meeting deadlines, and working within established state and federal regulations.

Key Responsibilities

• Monitor and actively manage an assigned caseload of dependent youth receiving federal benefits.
• Manage a caseload that may include up to approximately 300 individual cases.
• Monitor Social Security, Veterans, and Railroad Retirement benefits as applicable to assigned cases.
• Ensure cases remain compliant with applicable federal benefit program guidelines.
• Ensure compliance with Arizona Revised Statute (A.R.S. § 8-468).
• Review case information and documentation for accuracy and completeness.
• Maintain accurate and timely case records.
• Monitor case activity and complete required follow-up within established timelines.
• Coordinate with internal and external stakeholders regarding benefit-related matters.
• Manage competing priorities and deadlines within a high-volume environment.
• Perform additional case management and administrative responsibilities as assigned.

Ideal Candidate

The ideal candidate will have:

• Strong case management and organizational skills.
• Experience managing a high-volume workload or caseload.
• Excellent attention to detail and documentation skills.
• Ability to interpret and follow policies, procedures, statutes, and program guidelines.
• Strong written and verbal communication skills.
• Ability to independently prioritize and manage multiple deadlines.
• Experience with Social Security or other federal benefit programs is a plus.
• Government, social services, eligibility, benefits, case management, or similar experience is beneficial.
• Strong computer and data-entry skills.