Overview
Client is seeking a detail-oriented Email Deployment Specialist to support the end-to-end deployment of email communications through Adobe Campaign and Journey Optimizer. This role is responsible for ensuring outbound emails are accurate, fully functional, and rendered correctly across devices and email clients.
The ideal candidate is highly organized, thrives in a fast-paced environment, and can confidently manage both routine and time-sensitive email deployments while maintaining quality and consistency.
Core Responsibilities
• Deploy and review email communications through Adobe Campaign and Journey Optimizer, including urgent and time-sensitive sends.
• Perform thorough pre-send quality assurance to verify content accuracy, functionality, link integrity, and rendering across desktop, mobile, and webmail platforms.
• Ensure brand consistency, formatting accuracy, and content integrity across all outbound email communications.
• Monitor campaign performance, including open rates, click-through rates, bounce rates, and deliverability metrics.
• Generate and distribute performance reports, providing stakeholders with actionable insights and recommendations for optimization.
• Create reusable, standards-compliant Outlook email templates that function consistently across Microsoft Office email environments.
• Maintain and update the email template library to support ongoing communication needs.
• Troubleshoot and resolve email rendering issues, delivery failures, and sending errors in real time.
• Identify root causes of email-related issues and implement corrective and preventive measures.
Essential Qualifications, Skills, and Technologies
• Proven experience deploying email campaigns using Adobe Campaign and Adobe Journey Optimizer.
• Strong understanding of HTML and CSS for email development and cross-client rendering.
• Demonstrated experience with email quality assurance processes, including cross-device and cross-client testing.
• Experience monitoring, interpreting, and reporting on email campaign performance metrics.
• Ability to build and maintain reusable email templates with Outlook and Microsoft Office compatibility.
• Strong troubleshooting skills with experience resolving rendering, delivery, and sending issues.
• Excellent attention to detail and organizational skills.
• Ability to manage urgent, time-sensitive requests in a professional and composed manner.
Preferred Skills or Experience
• Experience working within a regulated industry such as financial services.
• Familiarity with email testing tools.
• Basic understanding of email deliverability best practices and email authentication protocols.
Work Details
• Full-time contract position.
• On-site role based in Cleveland.
• Requires three to four days per week in the office.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
